1. Cancellation Policy Strictly No "Change of Mind": Once an order has been processed and confirmed, we do not accept cancellations, returns, or refunds based on a change of mind or accidental purchase. Please double-check your cart and vehicle compatibility before checkout. 2. Exchange Policy (Fitment & Defects) We understand that automotive repairs can be complex. If an item or part is found to be non-fitting or causing functional issues, we offer an exchange under the following conditions: 14-Day Window: Exchange requests must be submitted within 14 days from the date the item was marked as received. Proof Required: You must provide clear evidence of the issue (e.g., photos of the part next to the original, videos of the fitment issue. Condition of Item: Parts must be returned in their original packaging and must not have been modified, tampered with, or damaged due to improper installation. Seller’s Discretion: The final decision to approve or decline an exchange resides solely with the Seller after a thorough inspection of the provided proof and the returned item. 3. Shipping Fees for Exchanges Our Responsibility: If the exchange is approved due to a verified fitment issue or a defective part, the Seller will bear the shipping costs for sending the replacement items to you. Initial Return: The buyer may be required to ship the original item back for inspection first. Please contact wa.me/60186624449 to coordinate the logistics.